Help, when you need it

Yes. Data is encrypted in transit, access is controlled by role-based permissions, and each customer's information is isolated by design. We never redisplay integration credentials once entered. See our Security page for details.

No. Pack Command Center is an operations and intelligence layer that connects with the systems you already use. Keep your CRM, scheduler and accounting software, we import the operational data they produce and organize it in one place.

Connectors roll out in stages and are labeled Available, Beta, In Development or Planned so you always know what's ready. You can also import data by CSV or spreadsheet today. Check the Integrations page for current status.

Yes, every plan starts with a 14-day free trial. Pay by card or bank transfer (ACH) when the trial ends, and cancel any time from your billing portal.

One subscription runs one business. Entrepreneur includes 2 locations and Empire includes 5, more available at $119/mo each. View a consolidated roll-up of your business or drill into a single branch, department or team, following the Business → Branch → Department → Team → User hierarchy. Own more than one business? Each runs on its own subscription.

You start with the core platform and add optional monthly modules, Upsell & Pricing Toolkit and Calls & Texting, as you need them. Plans are Professional, Entrepreneur and Empire, with annual billing saving 20%. See Pricing for current placeholder figures.