Feature Directory

Every capability, in one place

Filter the full catalog of what Pack Command Center tracks and analyzes. Core platform features come with your plan; add-on features arrive with Upsell & Pricing Toolkit or Call, Text & Email. Each card shows exactly where the capability stands today.

Core Included in your plan

Everything that runs the operational side of the business — dashboards, inventory, assets, expenses, profitability, multi-branch views, reporting, roles and alerts. Core features come standard with Professional, Entrepreneur and Empire.

Add-on Optional monthly modules

Deeper capabilities layered on top — Upsell & Pricing Toolkit and Call, Text & Email. Add them when you're ready; they build on the same connected data, without replacing your CRM or accounting.

Availability labels are honest. Available ready today · Beta in limited testing · In Development being built for launch · Planned on the roadmap. We never mark something live before it is.
Global · Multilingual

Sell and serve in 10 languages

Your team's interface and every customer document — invoices, estimates and work orders — in ten languages, included free on every plan. Meet customers in the language they speak.

  • Switch the entire app in one click
  • Print or send any document in the customer's language
  • A per-account default language for your whole team
  • Full right-to-left support for Arabic
Included on every plan

One document, every language

Pick a language from the dropdown on any invoice, estimate or work order and it regenerates instantly.

EnglishInvoice
EspañolFactura
中文发票
العربيةفاتورة
한국어청구서

English · Spanish · Chinese · Tagalog · Vietnamese · Arabic · French · Korean · Russian · Haitian Creole

Growth · Reputation

Turn finished jobs into 5-star reviews

Ask for a review the moment a job is marked complete — by text or email — with one-tap links to the sites that win you customers. Then watch your rating, reputation score and review count climb, broken down by branch, employee and department.

  • Auto-ask on job complete — every finished visit can send a review link, hands-free
  • All your platforms — Google, Facebook, Yelp, Angi, BBB & Nextdoor from one place
  • Request or log — send a request, or record a review that came in anywhere
  • Reputation score — average rating and volume, ranked by branch, employee & department
Included on every plan

Reviews & reputation, tracked

Average rating
4.7 ★★★★★
Reputation score
93 / 100
GoogleReview link ✓
FacebookReview link ✓
YelpReview link ✓

Google · Facebook · Yelp · Angi · BBB · Nextdoor

Growth · Referrals

Custom referral codes that drive your business

Give every customer their own referral code, tied to their account. Invite them to share it by text or email, track exactly who referred whom, and reward them automatically when a referral signs up or buys — your best marketing runs itself.

  • A code for every customer — unique, tied to their account, ready to share
  • Track who referred whom — a full activity feed and a top-referrer leaderboard
  • Your reward, your rules — account credit, a percent off, or a gift
  • Auto-grant or approve — credit posts the moment a referral pays, or on your say-so
Included on every plan

Referrals, tracked & rewarded

Harbor Grill HARBOR-A1B2Rewarded
R. Alvarez → T. NguyenPurchased
D. Whitfield → Sandra BellRewarded
Baymont → GulfviewInvited
Referrer reward $25 account credit
The whole business, one command center

Everything it does — branded as your software

The CRM, the field tools, the money, the team and the customer communication — all connected, all in your logo and colors. Here's the full picture, and it's included on every plan.

Light · burnt orange & navy — the dashboard
Dark · green & gold — the built-in CRM
Plum · rose — the dashboard

The exact same Command Center, customized three different ways. We build it in your colors and logo so it never looks like generic software.

Included on every plan

Your own branded command center

  • Custom-branded CRM — your logo, colors and wording; it's your software, not ours
  • 75+ industries, each with the right vocabulary and a starter price book
  • Command dashboard — every number in one screen
  • Multi-business & multi-location — run several companies from one login
  • Roles & permissions — each employee sees only what they should
Included on every plan

Sell more — without a "salesman"

  • Custom price books — consistent pricing on every quote, from every rep
  • Upsell tools — the system shows what each customer is missing, so anyone sells just by asking
  • Estimates → invoices in one click, with e-signature
  • Document builder — branded invoices, receipts, statements, flyers & agreements
Included on every plan

Get paid & stay profitable

  • Automatic invoicing — bill on job-complete, auto-send, mark paid, charge the card on file
  • Expense tracking & budget control
  • Profitability analytics — margin by job, tech, branch and business
  • Commission tracking per employee
Included on every plan

Run the field

  • Scheduling with recurring plans and work orders
  • Route optimizer — cut drive time and book the soonest-fit slot
  • Property estimator — measure a property over satellite imagery, push straight to an estimate
  • Photo-tracked inventory & materials — usage draws your stock down automatically
  • Asset tracking — trucks, equipment and tools
Add-on · pay per use

Reach every customer

  • Call, text & email from inside the CRM — tap any number to call or text
  • Automatic reminders, receipts & follow-ups
  • Talk time, texts and photos tracked — you pay only for what you send
Included on every plan

Drive the team

  • Lead tracking from first contact to close
  • Individual & business sales goals
  • Commission & performance tracking with a configurable employee ranking
  • Voice-to-note dictation and running account notes
A real crew on the job — using the Command Center on a phone/tablet in the field
Built for the people doing the work

Fast in the office, fast in the driveway

Techs run work orders, snap inventory photos, and call or text the customer from a phone. Owners watch profit, goals and commissions from the dashboard. Same system, one source of truth.

Built for any trade. The CRM ships with starter price books and per-trade vocabulary for 75+ industries — technicians vs. groomers vs. servers, jobs vs. visits vs. sessions — and white-label branding so it looks like your software, not ours.
Early Access

Put these features to work

See the full platform on your own data. Request a walkthrough or join early access and help shape what ships next.